Welcome to the NAVIGON Support Center

With your questions concerning "Mobile Navigation by NAVIGON" you have come to the right place.

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NAVIGON does not create the data for the maps. These are provided by the map creator Here. The data provided is processed to suit our navigation software.

Some errors may occur even with such a high standard. In assisting by reporting such errors, the map data can be more accurate and up-to-date.

You can report errors here (you will be redirected to the Here homepage). This gives you the possibility to report different kinds of errors.
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The NAVIGON customer support will assist customers from the following countries:
Germany
0931-35 80 7000*

Monday to Friday from 09:30am till 5:30pm
We are not available on German Bank Holidays.

*Charges from local providers apply.
Austria
0820-240437*

Monday to Friday from 09:30am till 5:30pm
We are not available on German Bank Holidays.

*0,145 EUR/Min. per call from landlines
Switzerland
0848-662544*

Monday to Friday from 09:30am till 5:30pm
We are not available on German Bank Holidays.

*max. 0,11sFR/Min per call from landlines
 
Our customer support is available via the following telephone number:
Please be aware that customer support is available in English and German.
Belgium
02-4001480*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*Charges from local providers apply.
Denmark
69-918236*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*0,0833 EUR/Min.per call from landlines
Spain
902-882333*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*0,0833 EUR/Min. per call from landlines
Finland
09-23114600*

Monday to Friday from 11:00am till 2:00pm
and 3:00pm till 5:30pm 
We are not available on German Bank Holidays.

*0,16 EUR/Min. per call from landlines
France
0820609995*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*0,12 EUR/Min. per call from landlines
Italy
02-36009875*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*Charges from local providers apply.
Czech Republic
2-28882061*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*Charges from local providers apply.
Netherlands
020-2035230*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*Charges from local providers apply.
Norway
21547074*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*Charges from local providers apply.
Sweden
08-50336506*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm 
We are not available on German Bank Holidays.

*Charges from local providers apply.
UK
020-33645669*

Monday to Friday from 9:00am till 12:00am
and 1:00pm till 3:30pm  
We are not available on German Bank Holidays.

*Charges from local providers apply.
Poland
022-3979087*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm
We are not available on German Bank Holidays.

*Charges from local providers apply.
Portugal
030-8802494*

Monday to Friday from 9:00am till 12:00am
and 1:00pm till 3:30pm  
We are not available on German Bank Holidays.

*Charges from local providers apply.
South Africa (Smartphones)
021-20000779*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm
We are not available on German Bank Holidays.

*Charges from local providers apply.
International
0049 2212 888 999*

Monday to Friday from 10:00am till 1:00pm
and 2:00pm till 4:30pm
We are not available on German Bank Holidays.

*Charges from local providers apply


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