Welcome to the NAVIGON Support Center

With your questions concerning "Mobile Navigation by NAVIGON" you have come to the right place.

What is your question?

Datei anhängen Sie können alle Dateiformate bis 20 Megabyte hochladen. Diese werden als Download angeboten.

NAVIGON does not create the data for the maps. These are provided by the map creator Here. The data provided is processed to suit our navigation software.

Some errors may occur even with such a high standard. In assisting by reporting such errors, the map data can be more accurate and up-to-date.

You can report errors here (you will be redirected to the Here homepage). This gives you the possibility to report different kinds of errors.
Report now
NAVIGON customer services has to be contacted in the following countries:
Country Telephone number Opening times
Deutschland 0180-6-776776
0,20 EUR pro Anruf aus dem Festnetz, maximal 0,60 Euro pro Anruf aus Mobilfunk
Montag bis Freitag von 09:30 bis 17:30 Uhr
Wir sind an Feiertagen nicht erreichbar.
Österreich 0820-240437
0,145 EUR/Min. aus dem Festnetz, ggf. andere Preise aus Mobilfunk.
Montag bis Freitag von 09:30 bis 17:30 Uhr
Wir sind an Feiertagen nicht erreichbar.
Schweiz 0848-662544
max. 0,11sFR/Min. aus dem Festnetz, ggf. andere Preise aus Mobilfunk.
Montag bis Freitag von 09:30 bis 17:30 Uhr
Wir sind an Feiertagen nicht erreichbar.
Garmin customer services has to be contacted in the following countries:
Please note: Some telephone numbers are only accessible nationally!
Country Telephone number Opening times
Denmark 4810 5060
national tarif fra fastnet, mobilnet gælder andre priser.
mandag til fredag fra 9:00 til 17:00
(med undtagelse af helligdage)
Spain 00 34 275 44 97 Mon–Fri: 9:00–13:00 / 15:00–18:00 (GMT+1)
Finland 0193110060
kiinteän verkon pvm, mpm veloitus määräytyy operaattorin hinnaston mukaisesti.
Asiakaspalvelu on tavoitettavissa arkisin 9:00-17:00. Asiakaspalvelu on suljettu juhlapyhinä.
France 00 331 55 69 33 99
 
Mon–Thurs: 9:00–18:00 (GMT+1)
Fri: 9:00–17:00 (GMT+1)
Italy +39 0236699699 Il nostro servizio clienti è a vostra disposizione da lunedì a venerdì dalle 9:00 alle 13:00 (esclusi i giorni festivi).
Czech Republic + 420 221 985 465 Náš zákaznický servis je pro Vás od pondělí do pátku od 8:30 do 17:00 hodin činný. (kromě státních svátků).
Netherlands 08000233937
plaatselijke collectieve, voor het mobile telefoonnet gelden andere prijzen.
maandag tot en met vrijdag van 09:30 -18:30 UTC +1:00 uur ter beschikking (wettelijke feestdagen uitgezonderd)
Norway 6923 3660
nasjonell tarif fra det faste telefonnett, dvs. for mobil gelder andre priser
mandag til fredag mellom Kl. 9:00 til Kl.17:00
(unntatt høytidsdager).
Sweden 031-794 0060
Lokalsamtal avgift från fastnät, från mobilnät gäller prislistan av din mobil telefon operatör
Vi har öppet från måndag till fredag, mellan 9:00-17.00
(men inte helgdagar).
United Kingdom 0808 238 0000
(outside the UK 0370 850 1242) (rate depends on local provider).
Our customer service is there for you from Monday to Friday 08:30 am to 17:30 pm GMT (except official holidays).
North America 1-866-273-4271
(toll-free)
Our customer service is there for you from Monday to Thursday 08:00 am to 06:00 pm and Friday 08:00 am to 05:00 pm (except official holidays).
Belgium

 
 
 
 



A partir de la Belgique
080074440

Starttarief 0,05€. Iedere minuut kost 0,45€ (vanuit het vaste telefoonnet, voor het mobile telefoonnet gelden andere prijzen).


02-4001480

début taux de 0,05 €, chaque autre minute coûte € 0,45. Éventuel autres prix depuis votre mobile.
Onze klantenservice staat u van maandag tot en met vrijdag van 10 tot 18 uur ter beschikking (wettelijke feestdagen uitgezonderd).





Vous pouvez contacter notre service clientele du Lundi au Vendredi de 10h00 à 14h00 et de 15h00 à 18h00 (hors jours feries nationaux).
Poland 008004412454
opłata jak za 1 impuls
w dni robocze w godzinach 09:30 -18:30 UTC +1:00
Portugal 030-00 35 12144 47 460 Mon–Fri: 9:00–12:30/14:00–18:00 (GMT+1)
Australia 02-80318521
rate depends on local provider
Our customer service is there for you from Monday to Friday 08:30 am to 17:30 pm GMT (except official holidays).
South Africa
Swaziland
Lesotho
Namibia

 
Support smartphones:
Phone +27 212000779
share call from SA. landine

Support Navi devices:
Phone 0861 427 646
(share call from SA. landine)
 
Phone +27 (0)11 251 9999 . (landine) 
Phone +27 (0)11 251 9800(landine)
Monday - Friday: 10:00 AM - 02:00 PM and from 03:00 PM until 6:00 PM Central Africa Time Zone (CET)

Support site: http://www.garmin.co.za/support.php
Monday – Friday: 8:00 AM – 6:00 PM Central Africa Time Zone (CAT),

After hours support: Monday – Friday 6:00 PM – 8:00 PM & Saturday 09:00 AM – 5:00 PM Central Africa Time Zone (CAT)
Arab Emirates
Kuwait
Oman
Saudi Arabia
Qatar
Bahrain
Bahrain: 8000 800 7
(Toll Free)

UAE: 800 344357
(Toll Free)
For After-Sales Services & Complaints contact
callcenter@sharafdg.com
For General enquries contact
support@sharafdg.com
Rest of World
 
(+44) 370 850 1242
(support in english language only).
Our customer service is there for you from Monday to Friday 08:30 am to 17:30 pm GMT (except official holidays).